There are plenty of manuals and books on how to train partners for both making sales and for Finance and Insurance. Sales and F&I Training from a manual vs. the floor is a hot topic.
Both can be complicated trades. On the sales end, a salesman needs to have that special mix of charisma, people skills, and math abilities. On the other hand, Finance and Insurance people are the link between the dealer and loan, buyer, and car, and can make or break any dealership.
And while these books and manuals can be valuable resources, they shouldn’t be the last stop for sales and F&I training.
How Can F&I Training Improve My Dealership?
Contrary to what it might sound like, F&I Training is for everyone on the team.
Whether they’re managers, salespeople, or accountants, F&I training can vastly improve productivity and understanding in any dealership.
F&I Training isn’t just about math and producing finance gross profit. F&I training can help all employees communicate and retain customers better, measure and understand customer loyalty initiatives, and how to understand and best present leases.
That’s, of course, just a few ways comprehensive F&I training can change a dealership. And very little of that practice can come out of a book.
Reaching Out to an Automotive Consultant
Even if you’ve been in the car dealer business for years, anyone can benefit from reaching out to an automotive consultant.
Consultants like the ACE Group have tons of experience on the floor of a dealership and have bent their entire business into analyzing those real-world interactions and problems and generating new strategies.
They offer hands-on training classes for Finance Managers, Sales Managers and salespeople alike, and they know how to deliver that training without disrupting your business. A book can teach you the basics, but when it comes time to practice, consultants can set up role-playing, discussion, and evaluated live-fire tests with real customers.
The Benefits of Real F&I Training
F&I training in a hands-on class can improve any car dealership by leaps and bounds.
When everyone knows the rules of financing and insurance, they can answer questions for customers, steer customers in the right direction, and keep abreast of laws and regulations without constantly consulting the Finance and Sales Managers.
And of course, new and old Finance and Sales Managers alike can learn a lot from modern training and new ideas, ensuring your dealership will be ready for the next wave of dealership expectations.
Whatever kind of training you and your dealership needs, contact the auto-consultants at the ACE Group for help training employees.